| After-sales Service: | Yes |
|---|---|
| Warranty: | Yes |
| Usage: | Family Car |
| Type: | Sedan |
| Service Life: | ≤1 Year |
| Mileage: | ≤10000 km |
| Customization: |
|---|
Suppliers with verified business licenses
Audited Supplier
Q1. How do I place an order?
A1.1. To begin your order process, first, reach out to our dedicated customer service team. They will confirm the shipping costs and provide detailed information regarding product models,
configurations, quantities, and other specifics. (Alternatively, you have the option to arrange your own freight forwarding).
2. Following this, we will issue a Proforma Invoice that outlines all the product specifics based on your final selections.
3. Proceed by arranging a 30% payment to our bank account. Upon receipt, we will commence preparations for your order.
Typically, the processing time ranges from 10-15 days. However, delivery times may vary depending on the configuration and quantity of your order.
4. When your product is ready, you'll remit the remaining balance, and we will coordinate with a freight forwarder to deliver the goods
(Alternatively, we can provide you with the necessary details so you can arrange transportation on your own).
5. Throughout the process, our customer service team will monitor the shipment and notify you as it nears delivery. This allows you to prepare for customs clearance and related matters.
6. After receiving your item, our dedicated after-sales team will be at your disposal for any follow-up support you may need.
Q2. Which brands of electric cars do you offer?
A2: We offer a wide range of electric cars from prestigious brands such as BYD, Li Auto, Changan, Mercedes-Benz, Toyota, Volkswagen, Tesla, Hongqi, Wuling, Geely, Volvo, BMW, and more.
Q3. What payment terms do you accept?
A3: We provide flexible payment options including T/T, L/C, and Cash to accommodate your needs.
Q4. What is your minimum order quantity?
A4: Our minimum order quantity is negotiable, and we offer substantial discounts for bulk purchases.
Q5: What are your shipping methods?
A5: We offer a variety of shipping methods, including sea, trailer, rail via containers, LCL, and RO-RO vessels. We always strive to provide you with the most economical shipping option.
Q6: How long is your delivery time?
A6: If we have stock, your order will generally be delivered within 5-10 days. If not, it may take 25-30 days to arrange shipping.0 days to arrange shipping..
Q7: Do you test all your cars before delivery?
A7: Yes, we perform thorough 100% testing on all cars before they are shipped to ensure they meet our high standards.
Q8: What is your distributor support policy for international markets?
A8: We proudly offer a comprehensive suite of services, extending beyond cars and accessories, to include modified parts, showroom design, marketing planning, agency planning, and more.
Q9:Does our car have EU Homologation/EU COC certification, ECC certification? Can customs clearance be smooth?
A9:The small and medium-sized cars we provide, such as BYD, Skyworth, and Volkswagen ID, come with EU certification. These certified vehicles are accompanied by all necessary documents for smooth customs clearance. While EU certification is essential for introducing cars in regions like the EU and Brazil, we ensure compliance to facilitate seamless entry.
Q10:Parallel import and export: Is the customer buying a new or used car?
A10:Our parallel import and export service involves purchasing brand new cars from China and selling them internationally, while maintaining the same import procedures as used cars. Upon arrival, customs will reassess the vehicle's mileage, condition, and factory technical indicators. If all local standards are met, the vehicle will be recognized as new.
Q11: How to guarantee my order after placing an order?
A11: We ensure complete transparency by tracking your order and providing production videos throughout the process. Post-delivery, we continue to monitor the vehicle's location until it reaches you. Dedicated customer service is available to address any follow-up queries or feedback.
Q12: How do you make our business long-term and good relationship?
A12: We guarantee long-term relationships through superior quality, competitive pricing, and mutual respect. We consider every customer a friend, conducting business with sincerity and fostering genuine connections.
Q13: Why should you buy from us, not from other suppliers?
A13:As a trailblazer in the Chinese vehicle export business, we boast unmatched resources and partnerships. We can source any brand of EV cars you desire and deliver them promptly.
Whether you are a personal buyer or an agent, we provide exceptional service and competitive pricing. Whale Autos is backed by 15 years of experience in automobile sales, ensuring unparalleled customer satisfaction.Our mission is to offer the best experience in selecting, purchasing, and owning a car, supported by strong relationships with major car manufacturers, dealers, and suppliers.We pride ourselves on professionalism, reliability, and integrity, aiming to be your most trusted automotive sales partner. For a seamless car buying experience, choose Whale U-car.
If you are looking for a trustworthy car sales company, please contactWhale U-car(Shanghai) Import And Export Co., LTD. We look forward to collaborating with you and ensuring you receive unparalleled service and support.
Larger orders are eligible for negotiable pricing.
Should you have any further inquiries, please do not hesitate to reach out to us!
Suppliers with verified business licenses
Audited Supplier 
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