| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | Yes |
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We provide an extensive range of Electric Vehicles (EVs) to meet your every preference and brand choice.
As the pioneering leader in China's electric vehicle export industry, we boast the most resourceful suppliers and unparalleled partnerships.
Dear Clients, to ensure a swift and precise quotation, please provide us with the following information:
1. Are you interested in petrol cars or electric cars? How many units do you need?
2. Are you looking for brand new or second-hand cars?
3. Do you prefer a sedan or an SUV? What is your desired price range?
4. What is the destination port?
5. What is your model year preference, exterior and interior color choice, panoramic sunroof, etc.?
The more detailed the information you provide, the faster and more accurate our quotation will be.
Q1. How to place an order?
A1.1. Contact customer service to confirm the freight and detailed information such as product model,
configuration, quantity, etc. (you can also arrange freight forwarding by yourself ).
2. We provide you with Proforma Invoice with all product details according to your final decision.
3. You need to arrange 30% of the payment to our bank account, and then we will prepare the products.
The cycle is generally about 10-15 days, and the specific delivery can be made according to your order configuration quantity.
4. After the product is completed, pay the balance, and we will arrange the delivery of the freight forwarder
(or we will provide relevant information to arrange the freight forwarder transportation by ourselves).
5. After completing this process, the customer service will track the location of the product and notify you when it is approaching and arriving, so that you can quickly prepare for customs clearance and other related matters.
6. After getting the item, there will be a dedicated after-sales team waiting for your follow-up feedback.
Q2.Which brand electric car could you supply?
A2: We provide BYD, Li Auto,Changan,Mercedes-Benz,Toyota,Volkswagen, Tesla, Hongqi, Wuling, Geely, Volvo, BMW and any brand you want.
Q3. What kind of payment terms can be acceptable?
A3: We're flexible for payment terms, including T/T ,L/C and of course Cash.
Q4. What is your minimum order quantity?
A4:pieces, the discount is particularly large for large quantities.
Q5:What is your shipping method?
A5: Transport by sea, by trailer, rail via containers, LCL and RO-RO vessel according to your requirements. Meantime, we also provide the most economical method for you.
Q6:How long is your delivery time?
A6: Generally it is 5-10 days, if we have stock. If not, maybe need 25-30 days to arrange the shipping.
Q7: Have you test all your cars before delivery?
A7: Yes, we have 100% test the products before delivery.
Q8:What is your distributor support policy in international markets?
A8: We provide a comprehensive array of services beyond just cars and accessories. Our offerings include modified parts, showroom design, marketing planning, agency planning, and much more to cater to all your automotive needs.
Q9:Does our car have EU Homologation/EU COC certification, ECC certification? Can customs clearance be smooth?
A9:Our range of small and medium-sized cars, including brands like BYD, Skyworth, and Volkswagen ID, come with EU certification. These certified cars come with all necessary documentation to ensure smooth customs clearance. Certain countries and regions, such as the EU and Brazil, mandate EU certification for introducing cars.
Q10:Parallel import and export: Is the customer buying a new or used car?
A10:Our parallel import and export service involves purchasing new cars from China and selling them internationally, handled similarly to used cars. Rest assured, these vehicles are brand new. Upon arrival at the destination customs, they undergo thorough checks for mileage, condition, and factory technical indicators. If they meet local standards, they are acknowledged as new cars.
Q11: How to guarantee my order after placing an order?
A11: We provide end-to-end tracking for your order, including production videos. Post-delivery, we continue to track the car's location until it reaches you. Our dedicated customer service team is available to address any follow-up feedback.
Q12: How do you make our business long-term and good relationship?
A12: By maintaining high quality and competitive prices, we ensure our customers gain maximum benefits. We respect every customer as a friend, sincerely fostering business and friendship.
Q13: why should you buy from us not from other suppliers?
A13: We offer an extensive range of car brands to meet your preferences. As pioneers in the Chinese vehicle export business, our robust supplier network ensures we find any brand of EV cars you request and ship them promptly to your location. Whether you are an individual buyer or an agent, we are committed to providing exceptional service and the best prices available.
We can find every brand of EV cars as you requested and ship them to yourlocation ASAP. No matter you are a personal buyer or an agent, we provide same good service and try our best to give you the best price as you can find.
Whale Autos is a professional company with 15 years of experience in automobile sales.
Our primary goal is customer satisfaction. We understand that a car purchase is an important investment decision, so we are committed to ensuring that every customer has the best possible experience in choosing, buying and owning a car.
We have established relationships with major car manufacturers, dealers and suppliers and can offer a wide selection of vehicles, covering a wide range of brands, models and price points.
We are known for our professionalism, reliability and integrity. We believe that cars are a part of life and can bring convenience and comfort to people. Our mission is to be the most trusted automotive sales partner for our customers.
If you are looking for a trustworthy car sales company, please contact Whale U-car(Shanghai) Import And ExportCo., LTD. We eagerly anticipate the opportunity to collaborate with you, offering unparalleled service and support tailored to your needs.
For bulk purchases, we are open to negotiating pricing to ensure you receive the best value.
Should you have any additional inquiries, please do not hesitate to reach out to us!
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