| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | Yes |
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We Offer a Wide Selection of Every Brand of EV Cars to Suit Your Preferences.
As the pioneering leader in the Chinese electric vehicle export industry, we boast the most resourceful suppliers and invaluable partnerships.
Dear Esteemed Clients, to provide you with a swift and precise quotation, kindly furnish us with the following details:
1. Are you seeking petrol cars or electric vehicles, and how many units do you require?
2. Do you prefer brand new or pre-owned cars?
3. What type of vehicle are you interested in: Sedan or SUV? Additionally, what is your targeted price range?
4. What is your destination port?
5. Please specify the model year, exterior and interior colors, panoramic sunroof, and any other specific requirements.
The more detailed information you provide, the quicker and more accurate our quotation will be.
Q1. How to place an order?
A1.1. First, reach out to our friendly customer service team to confirm the freight details and provide the necessary information such as product model,
configuration, quantity, etc. (Alternatively, you can arrange your own freight forwarding).
2. Based on your final decision, we will issue a Proforma Invoice containing all the product details.
3. To proceed, arrange a 30% payment to our bank account. Upon receipt, we will start preparing your products.
The typical lead time is around 10-15 days. Specific delivery times will vary based on your order's configuration and quantity.
4. Once the products are ready, settle the remaining balance, and we will organize the delivery with the freight forwarder
(or provide necessary information for self-arranged freight forwarding).
5. After this process, our customer service team will track your product's location and notify you upon its arrival so you can prepare for customs clearance and other related matters.
6. Upon receiving your items, our dedicated after-sales team will be available to support your follow-up and feedback needs.
Q2. Which brand electric cars can you supply?
A2: We offer a diverse selection including BYD, Li Auto,Changan, Mercedes-Benz, Toyota, Volkswagen, Tesla, Hongqi, Wuling, Geely, Volvo, BMW, and many other brands.
Q3. What kind of payment terms are acceptable?
A3: We are flexible with payment terms, accepting T/T, L/C, and Cash.
Q4. What is your minimum order quantity?
A4: For large orders, significant discounts are available.
Q5: What are your shipping methods?
A5: We offer a variety of shipping methods including sea freight, trailer, rail via containers, LCL, and RO-RO vessels, tailored to your needs. We also recommend the most cost-effective options.
Q6: How long is your delivery time?
A6: Typically, delivery takes 5-10 days if we have stock. If not, it may take 25-30 days to arrange shipping..
Q7: Have all your cars been tested before delivery?
A7: Yes, we ensure 100% testing of all products prior to delivery.
Q8: What is your distributor support policy for international markets?
A8: Our offerings extend far beyond cars and accessories, encompassing a diverse range of services including modified parts, showroom design, marketing planning, and complete agency planning. We strive to meet all your automotive needs with our comprehensive service suite.
Q9:Does our car have EU Homologation/EU COC certification, ECC certification? Can customs clearance be smooth?
A9:Our small and medium-sized cars, such as BYD, Skyworth, and Volkswagen ID, come with EU certification. These certified vehicles are supplied with all necessary documentation to ensure smooth customs clearance. Please note, certain countries, including the EU and Brazil, mandate EU certification for vehicle importation.
Q10:Parallel import and export: Is the customer buying a new or used car?
A10:Our parallel import and export service involves purchasing brand new cars from China and selling them internationally, similarly to how used cars are traded. Despite being brand new, these vehicles undergo re-clearance at the destination customs, where they are inspected for mileage, condition, and factory standards. If compliant, they are recognized as new cars.
Q11: How to guarantee my order after placing an order?
A11: We meticulously track your order, providing production updates via video throughout the process. Post-delivery, we continue to monitor the car's location until it reaches you. Our dedicated customer service team is always available for any follow-up feedback and assistance you may need.
Q12: How do you make our business long-term and good relationship?
A12: By maintaining superior quality and competitive pricing, we ensure our customers consistently benefit. We treat every customer as a friend, fostering sincere business relationships and friendships.
Q13: Why should you buy from us and not from other suppliers?
A13: As the pioneering leader in Chinese vehicle exporting, we have a vast network of resourceful suppliers and partners. We can source any brand of EV cars you desire and expedite shipping to your location. Whether you are a personal buyer or an agent, we provide exceptional service and strive to offer the best prices available.
We can find every brand of EV cars as you requested and ship them to yourlocation ASAP. No matter you are a personal buyer or an agent, we provide same good service and try our best to give you the best price as you can find.
Whale Autos is a professional company with 15 years of experience in automobile sales.
Our primary goal is customer satisfaction. We understand that purchasing a car is a significant investment, so we are dedicated to ensuring every customer enjoys the best possible experience when choosing, buying, and owning a car.
Leveraging our established relationships with major car manufacturers, dealers, and suppliers, we offer a vast selection of vehicles across a wide range of brands, models, and price points.
Renowned for our professionalism, reliability, and integrity, we believe that cars enhance life by providing convenience and comfort. Our mission is to be the most trusted automotive sales partner for our customers.
If you are seeking a dependable car sales company, please contact Whale U-car(Shanghai) Import And Export Co., LTD. We eagerly anticipate the opportunity to collaborate with you, ensuring that you receive exceptional service and unwavering support.
For bulk purchases, we are open to negotiating favorable pricing.
Should you have any additional inquiries, do not hesitate to reach out to us!
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