| Customization: | Available |
|---|---|
| After-sales Service: | Yes |
| Warranty: | Yes |
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Q1. How to place an order?
A1.1. Contact customer service to confirm the freight and detailed information such as product model,
configuration, quantity, etc. (you can also arrange freight forwarding by yourself ).
2. We provide you with Proforma Invoice with all product details according to your final decision.
3. You need to arrange 30% of the payment to our bank account, and then we will prepare the products.
The cycle is generally about 10-15 days, and the specific delivery can be made according to your order configuration quantity.
4. After the product is completed, pay the balance, and we will arrange the delivery of the freight forwarder
(or we will provide relevant information to arrange the freight forwarder transportation by ourselves).
5. After completing this process, the customer service will track the location of the product and notify you when it is approaching and arriving, so that you can quickly prepare for customs clearance and other related matters.
6. After getting the item, there will be a dedicated after-sales team waiting for your follow-up feedback.
Q2.Which brand electric car could you supply?
A2: We provide BYD, Li Auto,Changan,Mercedes-Benz,Toyota,Volkswagen, Tesla, Hongqi, Wuling, Geely, Volvo, BMW and any brand you want.
Q3. What kind of payment terms can be acceptable?
A3: We're flexible for payment terms, including T/T ,L/C and of course Cash.
Q4. What is your minimum order quantity?
A4:pieces, the discount is particularly large for large quantities.
Q5:What is your shipping method?
A5: Transport by sea, by trailer, rail via containers, LCL and RO-RO vessel according to your requirements. Meantime, we also provide the most economical method for you.
Q6:How long is your delivery time?
A6: Generally it is 5-10 days, if we have stock. If not, maybe need 25-30 days to arrange the shipping.
Q7: Have you test all your cars before delivery?
A7: Yes, we have 100% test the products before delivery.
Q8:What is your distributor support policy in international markets?
A8: At Whale U-car, we provide a full spectrum of services to complement our car and accessory offerings. Beyond vehicles, our extensive services include customized parts, showroom design, strategic marketing planning, and comprehensive agency services. We are dedicated to meeting your diverse needs with unparalleled expertise and commitment.
Q9:Does our car have EU Homologation/EU COC certification, ECC certification? Can customs clearance be smooth?
A9:Our small and medium-sized cars, including BYD, Skyworth, and Volkswagen ID, are equipped with EU certifications. These vehicles come with all requisite documents to guarantee seamless customs clearance. Certain countries and regions, such as the EU and Brazil, require EU certification for car imports. By providing these certifications, we ensure a hassle-free import process.
Q10:Parallel import and export: Is the customer buying a new or used car?
A10:Our parallel import and export service involves purchasing brand-new cars from China and selling them internationally, akin to used cars. Upon arrival at the destination, the vehicles undergo thorough customs inspections for mileage, condition, and factory technical indicators. Once they meet local standards, they are officially recognized as new cars, ensuring top-notch quality.
Q11: How to guarantee my order after placing an order?
A11: We meticulously track your order from start to finish, providing you with production videos throughout the process. After delivery, we monitor the car's location until it reaches you, supported by our dedicated customer service team to handle any follow-up feedback and queries.
Q12: How do you make our business long-term and good relationship?
A12: We foster long-term and mutually beneficial relationships through consistent high quality and competitive pricing. We regard every customer as a friend, engaging in business with sincerity and cultivating genuine friendships, ensuring a collaborative and prosperous future together.
Q13: Why should you buy from us rather than other suppliers?
A13: At Whale U-car, we provide unmatched access to the full spectrum of car brands you desire. As trailblazers in the Chinese vehicle export market, we leverage our extensive network of resourceful suppliers and strategic partnerships to deliver exceptional service.
We can source any brand of electric vehicle (EV) you need and ensure prompt shipment to yourlocation. Whether you are a personal buyer or ann agent, we offer the same exceptional service and strive to provide the most competitive prices in the market.
Whale U-car is a professional company with 15 years of expertise in automobile sales.
Customer satisfaction is our utmost priority. We understand that buying a car is a significant investment, and we are committed to ensuring that every customer enjoys a seamless and rewarding experience throughout the purchasing process.
We have cultivated robust relationships with major car manufacturers, dealers, and suppliers, enabling us to offer a wide-ranging selection of vehicles across various brands, models, and price points.
Renowned for our professionalism, dependability, and integrity, we believe cars significantly enhance life by providing convenience and comfort. Our mission is to be the most trusted automotive sales partner for our clients.
If you seek a dependable car sales company, look no further than Whale U-car(Shanghai) Import and ExportCo., LTD. We eagerly look forward to the opportunity to collaborate with you, providing unrivaled service and support tailored to your unique needs.
For bulk purchases, Whale U-car (Shanghai) Import and Export Co., Ltd is dedicated to offering unparalleled deals through open price negotiations. We aim to provide you with the most competitive pricing for the High Quality 2024 Ford Ranger Diesel High Speed off-Road 4-Door Vehicle.
Should you have any additional inquiries about the High Quality 2024 Ford Ranger Diesel High Speed off-Road 4-Door Vehicle, please do not hesitate to reach out to Whale U-car (Shanghai) Import and Export Co., Ltd. Our team is eager to assist you with any questions or concerns you may have!
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